At KealthTech, we aim to provide hassle-free shipping for our customers. Please review our shipping policy below:
Free Shipping Eligibility:
We are pleased to offer FREE shipping to the following countries with NO minimum purchase:
United States
Canada
United Kingdom
Australia
Please note that shipping is only available to the aforementioned countries.
Delivery Time:
United States: 6 - 12 business days
Canada: 6 - 12 business days
Australia: 6 - 12 business days
European countries: 6 - 15 business days
Order Processing Time:
Orders typically take 1-2 business days to process before shipment.
Tracking:
Once your order has been shipped, you will receive an email notification with a tracking number. Please allow up to 24 hours for the tracking number to become active. Please note that tracking information may take 48 to 72 hours to update.
If you encounter any issues with tracking your package, please contact us and we will assist you within 48 hours.
Delivery Time Exceeded:
Should your order experience delays, please reach out to us at support@kealthtech.com. We will promptly investigate the situation with the shipping carrier. We appreciate your patience and support.
Order Cancellations:
You may cancel your order if you contact us in a timely manner after purchase, and before the item has been shipped. If payment has been processed and the parcel has not yet been shipped, we will issue a full refund.
Once the parcel has been shipped, orders cannot be canceled.
Important:
KealthTech is not liable for undelivered packages due to missing, incomplete, or incorrect shipping information provided by the customer.
Please ensure that accurate shipping details are provided during checkout to avoid issues with delivery. We cannot be held responsible for lost packages if shipping information is incorrect prior to shipment.
In the event of incorrect shipping details, please notify us at support@kealthtech.com as soon as possible.
Tariffs for countries within our shipping range are covered by us.
Please Note:
Various factors, such as weather conditions and local policies, may affect delivery times. The estimated delivery times provided are for reference purposes only.
If you have any questions or concerns regarding our shipping policy, please feel free to contact us.